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Customer Service
- Shipping & Delivery
- Privacy & Security
- Satisfaction Guarantee
- Ordering
- Payment Methods
- Viewing Orders
- Shipping & Delivery
- Our goal is to always ship our customers the best quality of fruit. To achieve this goal we wait until our fruit is the correct color and maturity to ship, so therefore we normally begin shipping the first week of December. If mother nature allows us to ship your order earlier, we will do it. We ship gift fruit anywhere in the contiguous United States, from December 1st through March if available, so be sure to order early so we can meet your requested delivery dates. We suggest shipping dates for Christmas gifts to be left to our discretion; and we promise to ship in ample time to assure pre-Christmas delivery provided, of course, that you get your order to us by December 5th for standard shipping. In order to ensure Christmas delivery, orders placed between December 6th and December 16th will have an additional charge of $5.00. If an order is placed after December 16th, please call our Customer Service for rates or further shipping information. Standard shipping prices will resume after Christmas. We do not ship between about December 20 and January 5 due to delays associated with the holidays. Your gift selection is loaded on a refrigerated truck and rushed directly to a USPS office within 100 miles of your delivery address. It is then delivered to your address by the USPS, so please be sure to include complete, correct and legible street addresses or, if shipping to a post office box, include a telephone number. Please call for rates if you have shipping needs that require other shipping methods and/or schedules.
- Privacy & Security
- At Resaca Grove, we are committed to protecting your privacy. The information that you provide us, both online and through regular consumer channels, is used solely by us and is not made available to any other companies or outside sources. In our effort to enhance your Resaca Grove Farm shopping experience, we may use this information to inform you of special offers, or contact you regarding an inquiry or order you have placed with us. Questions? Please contact us toll free at 1-866-551-3771 or at customerservice@lonestargrapefruit.com
- Satisfaction Guarantee
- Each product has our 100% satisfaction guarantee. If any of our products fail to arrive in good condition, notify us of the damage within fourteen days of receipt. We will cheerfully replace the product or give you a refund. A copy of our guarantee is enclosed with each gift. We do not guarantee delivery to an incorrect or an incomplete address. If for any reason you are not satisfied, simply Contact Us and describe the concern regarding your order.
- Ordering
- There are five ways to place an order for Rio Red Grapefruit from Resaca Grove Farm:
